Industry

Outsourcing for the Transport, Postal & Warehousing Industry

Everything you need to know about outsourcing warehouse operations to the Philippines

Outsourcing transport and logistics jobs are becoming increasingly common. Before you start outsourcing your warehouse operations to the Philippines, here’s what you need to know…

The transport, postal and warehousing industry is a significant contributor to the global economy. In Australia, for instance, the gross value added (GVA) was AUD$20.5 billion for 2017-18.

At the same time, the industry is very sensitive to global factors outside individual operators’ control. Fuel prices, disruptions to international trade, distribution channels and supply chains, climate change, wages, labor and safety regulations, data protection requirements, and trade instability all present challenges that must be met head-on by the sector and carry a significant up-front cost.

And, as with many other industries, one of the biggest disruptors has been technology. It’s affected all aspects of the business, in every imaginable way. Communications, vehicle design, big data and forecasting, connectivity, automation, satellite tracking – you name it, it’s made a tangible difference in day-to-day operations.

Consumer behavior and expectations have changed dramatically in the digital era, and the industry has responded accordingly. The advent of online shopping, for instance, has been a boon in many ways as millions of purchases are shuttled daily between vendors and buyers.

But again – those who fail to keep up won’t be able to meet customer standards with everything from online tracking to last mile delivery.

Meanwhile, the on-the-ground industry workforce is aging, and you need resources to invest in attracting new workers, training them, and retaining them. Furthermore, the modern world requires industry employees to possess skills their predecessors didn’t. Not only do you need the money to access the latest systems, but also the people to run and maintain them.

So, while the work is there, it requires agility to pivot according to the latest opportunities and obstacles, an openness to innovation, and a lean, efficient operation in order to invest in future-proofing, manage your outgoings and still turn a profit.

Outsourcing warehouse operations or even just a few of your positions can allow you to acquire the talent you need around technology and greater cost-effectiveness. You can outsource transport and logistics from customer service representatives, purchasing and supply logistics clerks to distribution and procurement managers, sales, and a range of other positions that can be carried out remotely.

That will give you the capacity to grow and take advantage of increased opportunities, while freeing up capital to invest in innovation and technology, and maintain profit margins.

Why is the transport, postal and warehousing industry suited to offshoring?

Fortunately for the transport, postal and warehousing businesses, it’s an industry that’s particularly well suited to offshoring, because:

  • Your business structure already allows for communication between staff on the ground and back office support. The location of that support team is irrelevant.
  • The industry is now performing many functions around, for example, supply chain management and logistics, finance, customer relations, and many other components of the business using cloud-based software, which is available via any browser. Again, that means the team undertaking those tasks can be anywhere in the world.
  • The industry doesn’t keep regular business hours. In fact, it operates 24/7. That makes timezones imaterial. You need people round the clock (and when you outsource warehouse operations to the Philippines, you can afford it).

Outsourcing transport and logistics just makes good business sense.

Frequently outsourced transport, postal and warehousing roles

Some of the more frequently offshored transport, postal and warehousing roles include:

Sample transport, postal and warehousing employee profiles

At MicroSourcing, we have more than 900 transport, postal and warehousing specialists in our candidate database, and access to more than an additional 3,800 individuals across the Philippines who can help with outsourcing your warehouse operations. Here are a few examples of real candidate profiles:

Profile Picture

SKILLS

  • Software Application ( MS Word, Excel, PPT, Internet Surfing)
  • Customer Service
  • Administrative functions (clerical, filing, reports)
  • Quality Assurance Inspection

RECENT ROLES

  • Customer Service Representative
  • Consultant
  • Data Analyst
Profile Picture

SKILLS

  • SAP ERP, SAP Cloud, SAP B1, MYOB
  • Import, Export, Incoterms
  • Air &Sea Shipment
  • Logistics & Supply Chain
  • Price Negotiation & Quotation
  • Customer Service
  • Tariff Code Classification
  • Research
  • Microsoft Office
  • Data Entry / Admin
  • Basic Mandarin

RECENT ROLES

  • Supply Chain and Logistics Executive
  • Order Processing Officer
  • Valuation, Classification & Research Analyst
Profile Picture

SKILLS

  • PC and Laptop Hardware and Software Repair and Installation
  • Refirmware Mobile Computer
  • Knowledgeable in Pivot
  • Knowledgeable in SAP PCR ( PR and GR)
  • Knowledgeable in Oracle
  • Knowledgeable in Microsoft Olap Cube.
  • Knowledgeable in ERP system.
  • Knowledgeable in SYSPRO system
  • Knowledgeable in DMS system

RECENT ROLES

  • Warehouse/Logistics Supervisor
  • IT Asset Management Analyst
  • Sales Admin Support

MicroSourcing clients by industry

MicroSourcing has built a close affinity with the transport, postal and warehousing Industry. In fact, it’s one of the top sectors enjoying and mastering the benefits of offshoring. With over 75 transport, postal and warehousing professionals currently working for clients in Australia, the Americas and across Europe, we have significant experience oustourcing warehouse operations for the transport and logistics industry.

Transport, Postal and Warehousing

Interested in outsourcing transport, postal and warehousing job roles to the Philippines?

Since our inception in 2006, MicroSourcing has become one of the biggest managed operations providers in the Philippines. With over 4,000 employees, 7 delivery centers and close to 200 clients, we can help you build a dedicated team in the Philippines, regardless of the roles and level of specialization you require. We have more than 900 transport, postal and warehousing candidates in our database, and we’ve employed more than 80 professionals for our clients since 2006. Outsourcing warehouse operations in the Philippines is one of our specialties.

Call today or send us an email to discuss your company’s outsourced transport, postal and warehousing needs. You could have an offshore team set up in the Philippines in as little as 6 weeks.

Our Outsourcing Business Consultants will discuss with you what roles can be outsourced, saving up to 70% on employment and housing costs. Once you identify your staffing requirements and complete our Job Description template, you'll receive an analysis of the relative employment costs at different levels of experience in your industry.

Additional resources

Sean Baker

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