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BPOs Seen Expanding Outside Metro Manila

by: Sarah Joson

Friday, June 3, 2016 |

According to CB Richard Ellis Philippines (CBRE) Philippines, Inc. founder and Chairman Rick M. Santos, business process outsourcing (BPO) firms are expected to sustain growth in the coming years. These companies are seen expanding outside Metro Manila, which is consistent with the incoming government’s platform of developing the countryside.

Increased demand for alternative business hubs

Santos noted that the demand for alternative business hubs like Quezon City, Alabang, and Bay Area outside of expensive and saturated Makati City and other primary business districts in Metro Manila is increasing.

For instance, rental rates at Bonifacio Global City are predicted to increase to P1,163 per square metre in 2020, from P957 estimated for this year. The CBRE executive also noted that as the demand in the BPO market grows and Metro Manila can no longer accommodate the growth, it is now crucial for new areas to be developed. Locations such as Laguna, Cavite, Bulacan, Pampanga, Cebu, Bacolod, Iloilo, Davao, Cagayan De Oro, and Zamboanga are said to be absorbing investments, said CBRE. These areas are expected to be easily accessed once improvements on infrastructure projects and numerous pending (public-private partnership) projects start.


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